MossyStone
11 months agoJoining in
Hub 3 - No internet - Flashing Green Lights
Hi,
Been having a regular no internet issues with the hub 3. Currently we have no internet since yesterday 11 am.
The hub is flashing green lights (alternating between bottom green bar and the double arrow).
I have done all the usual: checking the cables, factory resetting the hub, switching on and off, using the online diagnostic tool is unavailable as it cannot run the test, and according to the status checker there is no outages. With all this, there is no connection.
In the router settings, upstream and downstream via router settings seems okay but it seems like there is a red Internet Denied.
Any help would be appreciated. Could this be a router issue? Could a new Hub 3 be issued?
Thanks.