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NotSoYoda's avatar
NotSoYoda
Joining in
12 months ago

How configure Hub5 (M500) and Tenda Nova MW3 mesh

Hello Community. Just joined today. My query is a little long but I'll try to keep it as clear as I can. My technical knowledge is 'limited to average' so any complicated jargon my well escape me, so please feel free to dumb down your replies to suit a newbie.


I'm currently on a Hub3 and, if I can find some help here, may soon consider stepping up to a Hub5, so my question is somewhat forward looking. 2 years ago and with very limited knowledge, I connected my Tenda MW3 as per instructions (may also upgrade to a Tenda MX15 Pro if I can resolve current problem). Meaning: Hub3 is now in Router mode, and Tenda MW3 is in DHCP mode. Main Tenda node connected via ethernet to Hub3, and the other 2 nodes scattered around the house. I have changed nothing in the Tenda settings since installation. I now understand that this setup is incorrect as both systems are essentially acting as "separate routers" and are in conflict in what I've read is a Double NAT situation (means nothing to me but it sounds bad!). This probably explains my slow wifi speeds. Currently connecting my laptop via ethernet to Hub3 and the other 3 ports are also being utilised using ethernet cables. All ports are receiving the full 500mbps speeds so I have no issues there.


However, I am a little unclear when it comes to the SSID namings: I have given the VM Hub3 network SSID one name and I have split the bands in the settings to show both 2.4 and 5Ghz for easy identification. And gave the Tenda mesh its own separate name at installation but I don't know how to separate the bands in Tenda settings, so I only see one name.


As with so many people, I have numerous wireless smart devices which all connect via the 2.4Ghz band and, in my case, all are connected to the Tenda mesh. Apart from my phone, I do not have any smart device connecting to the VM Hub3 network on either band. For reasons that may become apparent shortly, some of these devices are inaccessible, so I cannot physically get to them should 'device resetting' become necessary, if or when I have to change or rename network SSIDs. To be perfectly clear about the nature of my query, even with this so-called Double NAT conflicting setup, all my devices are working reasonably fine, and I have a workable wifi signal, although nowhere near as fast as my M500 speed would suggest! My aim here is to improve my poor wifi speed and fix the problem of having two separate networks working alongside each other, and the problems this represents any time I have to change routers or ISPs or SSID names.


From what I can gather, for best performance, the CORRECT mesh setup should be: Put the Hub3 into MODEM mode, and put the Tenda mesh into BRIDGE mode. I've also read that there is quite a specific sequence of events in order to achieve this properly (first connect this, then turn that off, then reboot, then do this, then do that etc etc) , so a simple step-by-step guide to do this would be greatly appreciated. I think this is the first step in solving my problem. Once I have successfully set things up correctly with your help, the question then becomes:


Many have suggested that when adding a mesh system in the correct manner, it is best to change the Tenda mesh SSID to MATCH the SAME name as the existing VM Hub3 network SSID, thereby making reconnecting any smart devices after a service disruption much easier, as well as allowing a seamless connection between nodes as you walk around your house. Now bear in mind that all my smart devices (including the inaccessible ones) are connected to the Tenda mesh SSID, so if I change this name, I will not be able to physically reset them, meaning that I have no choice but to KEEP my Tenda mesh SSID. So, since changing the Tenda SSID is not an option for me, wouldn't I simply have to rename the Hub3 SSID in the router settings to match the Tenda SSID? I appreciate this is obviously the reverse of what is the common advice, but does it actually matter which SSID name you change to best suit the circumstances? As long they are both sharing the same SSID name and password, does it really matter? Many people immediately change their VM SSID name to something more memorable during their initial setup anyway, and I have changed mine too, so obviously I can change it back again to something else.


I cannot really afford to lose the functionality of the smart devices that I cannot access physically. Please let me know if my logic of changing the Hub3 SSID name to match the existing Tenda mesh SSID is a workable solution. I can't see any particular reason why not but I am happy to be corrected. But if changing SSID names is not really the problem here, then perhaps just talking me through the whole Hub3/Tenda MW3 Modem mode/Bridge mode configuration would itself be a great help. And finally, please let me know if the configuration advice you're giving would be the same for the current Hub3 as it would be for the Hub5. If not the same, then perhaps best go with Hub5 configuration as I'll probably move to that soon anyway. Once I have fixed this issue, I will come back again to get some help about where exactly in this setup I can introduce a simple 8 port switch as I know I will need more wired connections soon.


My apologies that my very first question is quite a long one but I wanted to provide as much info as possible to make your task easier too, so I would appreciate any help that this community can provide.


Be gentle 😃

  • The first issue you have is the Tenda mesh system uses 10/100 (100Mbps) ethernet ports, so you'll never see more than around 90Mbps across all the devices connected to the Tenda, wired or wireless, since you are connected to the HUB over one of the ethernet ports.

    https://www.tendacn.com/uk/product/specification/MW3.html

    You need to use a different solution to make the most of your M500 subscription (The Tenda MX15 Pro should work well with the HUB 3/5 in modem mode. You can alter the SSID to match the current HUB so you don't need to re-configure all your devices).

    • NotSoYoda's avatar
      NotSoYoda
      Joining in

      Thanks Carl. So if you're saying that as things stand, it is the Tenda's 10/100 specifications that are the limiting factor here, then how will I be able to distinguish whether it is in fact the 10/100 ports that are the issue.....or whether I've got slow WiFi speeds simply because I've got the Hub3 operating in the wrong (Router) mode which is creating the conflict? I have nothing (wired) connected into any of the Tenda nodes other than the Hub3 into the main node. To be honest, when I connect to the Tenda's WiFi network (not the Hub3's network) on my mobile phone and walk around the house conducting speed tests, I do often get speeds well in excess of 100mbps but still far short of the supplied speed, so I don't quite know what to make of your comment about the Tenda mesh's spec being the limiting problem here. Because you've said that a faster Tenda MX15Pro should work better when coupled with the Hub3/5 operating in Modem mode, I can't quite figure out from your answer how to separate out those 2 issues to identify the problem (slow Tenda product, or Hub in the wrong mode), and how to square that with the fact that I can get faster than 100mbps speeds in some parts of the house!

      Also remember I'm receiving the full 500 speed at my laptop via ethernet direct into the Hub3. Now if I go ahead and put the Hub3 into Modem mode, you're suggesting my WiFi may not necessarily see much improvement. But if I do that, then what will this mean for my ethernet port connection as I'm currently connecting directly to it? Does it mean I will instead have to connect my laptop via ethernet directly to the first/main Tenda node which is connected to the Hub3? If that's the case, then won't I lose the functionality of the Hub3's other 3 built-in ports? In which case I'll almost certainly need the use of my new 8 port switch. Given that, where in this setup do I connect the switch to continue getting the full speed across all the ports to replace what I am losing from Hub3 now being in Modem mode? And is there anything else I need to consider or do or change in the Hub3 or Tenda settings, other than just putting the Hub3 into Modem mode?

      From what I've read, many people do report improved WiFi speeds using any mesh system when things are configured correctly. So until such time that I upgrade to a better/faster mesh system, I would still like to be able to improve my WiFi speeds, and have access to as many ports as possible (via VM Hub or a switch) to maintain full speed ethernet conections wherever I need a wired connection.

      I hope I've understood your comments correctly. Thanks

      • carl_pearce's avatar
        carl_pearce
        Community elder

        Your wireless devices must be connecting to the HUB 3 to get faster than 90Mbps speeds.

        Put the HUB 3 into modem mode and you'll soon experience the slower speeds, on both wired and wireless devices (You can only connect one wired device to the HUB in modem mode, in this case it will be one of the Tenda nodes). If you connect a switch to the main Tenda node connected to the HUB, it will be limited to 100Mbps also (90Mbps real world).

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Get a router with 1Gb ports change its SSID to something not the hub re-setup your wifi devices 

  • Your Tenda is a DHCP server, so it must be in router mode with the hub in modem mode.

  • It's not possilbe to get faster than 90Mbps (ish) from the Tenda MW3 with 10/100 ethernet ports so you either:

    • Don't have Tenda MW3.
    • Tenda have made a mistake on their site in the tech specs.
    • You are mistaken in your setup.

     

    • NotSoYoda's avatar
      NotSoYoda
      Joining in

      Well, this is a little embarrassing. Please forgive an old man and his less than perfect memory who's feeling more than a little foolish right now !! I should have checked my kit first before questioning you guys here - my apologies to you all ! I think the 'blatantly stupid mistake' has just been exposed.

      You are right - I don't have an MW3 set - I have the "Tenda MW6-3 Whole Home Mesh Wi-Fi System" which is 10/100/1000 enabled. I was clearly getting my 6s and 3s all muddled up! That explains the fast WiFi speeds when standing anywhere near the Hub3 and first node.

      So now that we've established which mesh system I actually have, can I assume that the steps 1-7 in my last post are otherwise correct? Is there anything else I need to do or settings I need to change before I proceed with the list?

  • legacy1's avatar
    legacy1
    Alessandro Volta

    reset a Tenda to defaults make sure its set to be a router and DHCP change to modem mode wait 5mins see if you get internet if not power off the hub for 2mins and turn back on wait 5 mins give the Ethernet link to the hub a unplug replug just to be sure the Tenda does DHCP and gets a IP then you should have internet.  

    • NotSoYoda's avatar
      NotSoYoda
      Joining in

      Thanks legacy1. Sorry, but I couldn't quite follow the sequence of events your instructions to achieve the desired end result. As I wrote earlier, several posts on this topic have suggested this is the way to proceed. Is this pretty much what you're saying too:

      1) Put Hub3/5 in Modem mode. (Given my own particular set of circumstances, I need to change the Hub3's current SSID to match that of the Tenda's current name. I appreciate that the standard suggested method recommends that you either give the mesh its own new SSID, or use the same name you gave the Hub3 for a seamless connection when moving around). Then switch off and remove all ethernet cables from the back. Leave Hub off for a few minutes.

      2) In the Tenda app settings, keep it in its current DHCP mode as you have suggested. Turn off Tenda.

      3) Turn on Hub3 and give it time to fully boot up.

      4) With the Tenda still off, use an ethernet cable to connect one of the main node's ports to any of the ports on the  Hub3 - but specifically port 4 if using a Hub5 (is this correct about the Hub5?).

      5) With the Hub3 fully booted, turn on the Tenda and connect first/main node to Hub3. If all has gone well, all 3 nodes would be linked and the Hub3 and Tenda should all be sharing the same SSID.

      6) If using a switch, use an ethernet cable from the node's second port to connect to any port on the switch. Now keep fingers crossed and pray that I have a working internet connection at the full 500mbps across all the ethernet ports of the switch, and good WiFi speeds across all 3 nodes in the house!

      From memory, I think I've seen the term "bridge mode" being used when discussing the routers provided by the ISP, as well as any brand of mesh systems. Just for my own peace of mind and future reference, can you please explain in simple newbie-friendly language, just what exactly is bridge mode....and for the purposes of this thread and my own mesh system - how would my home network be affected if the Tenda was either is DHCP mode or Bridge mode?! Is it possible that a network setup would still work either way, regardless of whether the mesh is in Bridge or DHCP mode? If so, how will I perceive any differences in operation when set in these different modes?

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    I think you need to step back a bit from all the terminology for a second, and just follow the setup steps.

    1 - Set the Hub to modem mode and switch it off.

    2 - Connect the Tenda with a Cat 6 cable to the Hub.

    3 - Make sure the Tenda is in DHCP mode and leave it switched on.

    4 - Switch on the Hub 3 and wait for everything to initialise.

    The Tenda should get a WAN IP after 5 - 10 minutes.

    You can connect your switch to the Tenda, and all other cabled equipment can be plugged into the switch.

    Set the Tenda SSID's and passwords to be the exact same as you had on the Hub 3.  This will allow all your kit to connect over Wifi.

    As for Bridge mode, it's just as it says, a "bridge" between two networks.  The Hub 3 when in modem mode is actually in "bridge" mode.  It is bridging the "gap" between your Tenda and the VM network.

    By the way, you may need to reboot your IoT kit after doing all this configuration, to allow the Tenda to hand out DHCP leases to them.

     

    • NotSoYoda's avatar
      NotSoYoda
      Joining in

      Thanks for that clarification. Your point about the jargon is well taken.

      However, on the point of SSID names when you say "Set the Tenda SSID's and passwords to be the exact same as you had on the Hub 3. This will allow all your kit to connect over Wifi", you may recall that I cannot physically access some of smart devices, especially cameras. From past experience of changing networks, these cameras can only be reconnected by physically pressing a button on them and scanning a QR code to join the new network. There is no way of avoiding this. So since I can't access them, I MUST keep the current Tenda SSID name AS IS, if ALL my devices are to reconnect seamlessly after this procedure.

      But I also just realised that if the Hub3 is going to be in Modem mode from now on, does this process actually require me to give the Hub3 an SSID name at all? Do modems need to be assigned a name anyway? Obviously, as it is a router now, it does have a name, and the Tenda has a separate name which all my devices are connected to. So if under the new setup, the Tenda is going to be acting as my 'router', then don't I just need to create one single SSID name for everything? If so, this name would have to be the same name as the Tenda is using now. Presumably I'd have to set this name in the Tenda settings.....or Hub3 settings??

      Incidentally, whereas the Hub3 allows you to split the 2.4 and 5GHz bands in settings, I can not see any option for doing this anywhere in the Tenda app settings. Is this likely to change under the new setup where the Hub3 is the Modem, and the Tenda is effectively acting as the router? I'm not entirely clear what I need to do to ensure that all my devices will reconnect to the 2.4GHz band.

      I have also read that once in Modem mode, you cannot access its settings through 192.168.0.1. In Modem mode, it's 192.168.100.1. Is this correct? I'll need to be able to get back into my settings and change things back as they were in the event that I manage to spectacularly screw everything up !

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        It looks as if the MW6 has a single SSID and cannot be changed. If your devices are working with this then, yes leave the Tenda as is.  Modem mod will not change your SSID or password.  
        You are also correct about 192.168.100.1 for the IP address in modem mode.  If you do get really stuck a pinhole reset will put the Hub 3 back to factory settings. 

  • A hub in modem mode does not provide broadband or WiFi, that's what your Tenda does.