GP1981
2 years agoJoining in
High RS error count
Just upgraded to 1GBit and my download speeds are all over the place but generally no better that the 380M/Bit i was on before. The logs show a lot of RS errors, i have rebooted the modem a few times but they keep going up. Can someone from virgin please have a look.
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 419000000 | 7.5 | 41 | QAM 256 | 2 |
2 | 411000000 | 7.6 | 41 | QAM 256 | 1 |
3 | 427000000 | 7.4 | 41 | QAM 256 | 3 |
4 | 435000000 | 7.4 | 41 | QAM 256 | 4 |
5 | 443000000 | 7.1 | 41 | QAM 256 | 5 |
6 | 451000000 | 7.3 | 41 | QAM 256 | 6 |
7 | 459000000 | 7.3 | 41 | QAM 256 | 7 |
8 | 467000000 | 7.3 | 41 | QAM 256 | 8 |
9 | 475000000 | 7.2 | 40 | QAM 256 | 9 |
10 | 483000000 | 7.1 | 40 | QAM 256 | 10 |
11 | 491000000 | 7 | 40 | QAM 256 | 11 |
12 | 499000000 | 7 | 41 | QAM 256 | 12 |
13 | 507000000 | 7.2 | 41 | QAM 256 | 13 |
14 | 515000000 | 7.2 | 41 | QAM 256 | 14 |
15 | 523000000 | 7.3 | 41 | QAM 256 | 15 |
16 | 531000000 | 7.4 | 41 | QAM 256 | 16 |
17 | 539000000 | 7.6 | 41 | QAM 256 | 17 |
18 | 547000000 | 7.6 | 41 | QAM 256 | 18 |
19 | 555000000 | 7.8 | 41 | QAM 256 | 19 |
20 | 563000000 | 7.9 | 41 | QAM 256 | 20 |
21 | 571000000 | 8 | 41 | QAM 256 | 21 |
22 | 579000000 | 7.9 | 41 | QAM 256 | 22 |
23 | 587000000 | 7.9 | 41 | QAM 256 | 23 |
24 | 595000000 | 8 | 41 | QAM 256 | 24 |
25 | 603000000 | 7.9 | 41 | QAM 256 | 25 |
26 | 611000000 | 8 | 41 | QAM 256 | 26 |
27 | 619000000 | 7.9 | 41 | QAM 256 | 27 |
28 | 627000000 | 8 | 41 | QAM 256 | 28 |
29 | 635000000 | 7.9 | 41 | QAM 256 | 29 |
30 | 643000000 | 7.9 | 41 | QAM 256 | 30 |
31 | 651000000 | 8 | 41 | QAM 256 | 31 |
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 41 | 40 | 5 |
2 | Locked | 41 | 39 | 0 |
3 | Locked | 41 | 44 | 0 |
4 | Locked | 41 | 50 | 0 |
5 | Locked | 41 | 30 | 11 |
6 | Locked | 41 | 35 | 26 |
7 | Locked | 41 | 52 | 0 |
8 | Locked | 41 | 38 | 27 |
9 | Locked | 40 | 35 | 49 |
10 | Locked | 40 | 41 | 44 |
11 | Locked | 40 | 49 | 52 |
12 | Locked | 41 | 35 | 65 |
13 | Locked | 41 | 45 | 61 |
14 | Locked | 41 | 39 | 52 |
15 | Locked | 41 | 39 | 37 |
16 | Locked | 41 | 44 | 22 |
17 | Locked | 41 | 40 | 47 |
18 | Locked | 41 | 35 | 45 |
19 | Locked | 41 | 39 | 27 |
20 | Locked | 41 | 36 | 32 |
21 | Locked | 41 | 35 | 35 |
22 | Locked | 41 | 37 | 52 |
23 | Locked | 41 | 38 | 47 |
24 | Locked | 41 | 34 | 43 |
25 | Locked | 41 | 31 | 31 |
26 | Locked | 41 | 32 | 35 |
27 | Locked | 41 | 27 | 48 |
28 | Locked | 41 | 32 | 17 |
29 | Locked | 41 | 27 | 38 |
30 | Locked | 41 | 36 | 25 |
31 | Locked | 41 | 39 | 15 |
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
33 | 94 | 4K | 1840 | QAM 4096 | 1108 |
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
33 | Locked | 40 | 2.4 | 1552047916 | 1 |