Forum Discussion

rolex_'s avatar
rolex_
Tuning in
9 months ago

Help please

Hello everyone

I have the red button on my hub

Tried all the fixes but it remains the same

Could a admin get me a replacement pls 

Thank you

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Red "button"? Do you mean red "power light" - on a Hub3?

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey rolex_, thank you for reaching out and I am sorry to hear you are having some issues with a red light.

        I am going to send you a DM but please do try these steps in the meanwhile;

        • Turn the power switch off on the back of the Hub.

        • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

        • Then use the power switch to turn the unit back on. The Hub should now operate normally.