Forum Discussion

Toto3's avatar
Toto3
Joining in
18 days ago

Green light flashing for long time Hub 3

Moved and used previous owner cable. Now, keep on flushing green light. 

does anyone know how to solve? 

4 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Call the equipment activation number they may be able to help.  It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number.

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team

      Hi Toto3

      Welcome to our forums, and sorry to hear you have been experiencing an ongoing green hub light. We understand your concern, and we want to do our best to help. The following link can best help explain the hub lights.  We are also happy to look into this for you for a resolution. We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

      Thanks,