Frequent Latency Spikes and Packet loss

Question

Hey all,&nbsp; Recently i have been getting a lot of latency spikes and packet loss on my connection.&nbsp; I've set up think broadbands BQM and the results are not great:https://www.thinkbroadband.com/broadband/monitoring/quality/share/f02d1d9ed214117e56bb144495cd59da6fb58299Downstream stats from router:ChannelLocked StatusRxMER (dB)Pre RS ErrorsPost RS Errors1Locked40.329402Locked40.320303Locked40.321704Locked40.912505Locked40.3123646Locked40.918107Locked40.3140208Locked40.912709Locked40.9251010Locked40.3320311Locked40.3384012Locked40.31410013Locked40.96633014Locked40.364766918915Locked38.65144837644916Locked37.36235875204217Locked37.35223625191518Locked37.6668007822119Locked38.6861751377220Locked38.62487942621Locked37.65197022Locked37.35388023Locked36.621731024Locked36.6297280

jpeg1 · Answer

Far too much noise on the downstream channels. As a first step, check the coax cables and connectors.&nbsp;

TheBR · Answer

Can i ask what i should be seeing? (if you have an example)

legacy1 · Answer

less red and no rebooting of the hub with yellow latency under 50ms when connection is idle or under your rate limit.

TheBR · Answer

I think you are confusing my question about noise levels in relation to the downsteam channels with the BQM graph. The big red spike at 4pm was me tighening up everything and rebooting the router.

TheBR · Answer

Duplicate - ignore

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Frequent Latency Spikes and Packet loss

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Channel	Locked Status	RxMER (dB)	Pre RS Errors	Post RS Errors
1	Locked	40.3	294	0
2	Locked	40.3	203	0
3	Locked	40.3	217	0
4	Locked	40.9	125	0
5	Locked	40.3	123	64
6	Locked	40.9	181	0
7	Locked	40.3	140	20
8	Locked	40.9	127	0
9	Locked	40.9	251	0
10	Locked	40.3	320	3
11	Locked	40.3	384	0
12	Locked	40.3	1410	0
13	Locked	40.9	6633	0
14	Locked	40.3	64766	9189
15	Locked	38.6	51448	376449
16	Locked	37.3	62358	752042
17	Locked	37.3	52236	251915
18	Locked	37.6	66800	78221
19	Locked	38.6	86175	13772
20	Locked	38.6	24879	426
21	Locked	37.6	5197	0
22	Locked	37.3	5388	0
23	Locked	36.6	21731	0
24	Locked	36.6	29728	0