Forum Discussion

bdw's avatar
bdw
Superfast
17 days ago

Free Wifi Pod - Scam or Genuine?


"Your WiFi at home could do with a boost, so we'd like to send you a WiFi Pod at no extra cost. Check your email inbox or junk folder to find out more."

I received this message and an email offering me a free Wifi pod. Is it genuine?

I checked my email I received one that looks genuine and appears to have come from Virgin Media.

8 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Normally you have to work hard to get a VM pod, so it does sound fishy. Have you ever complained about poor WiFi? 

      • jpeg1's avatar
        jpeg1
        Alessandro Volta

        You're right to query it. I wouldn't respond to the email until a VM person on here has verified it. Certainly don't send any personal details.                 

  • I've been offered the same, with it stating that I was being offered a Pod:

    We know that staying connected is everything. That’s why our smart support checks your broadband performance in the background to make sure everything’s working as it should. 

    We’ve noticed that your WiFi connection at home could do with a boost, so how about we send you one of our WiFi Pods at no extra cost?  

    Our signal-boosting Pods create an extended WiFi network that cover even hard-to-reach spots – giving you a more reliable connection, right where you need it. 

    It looks genuine and reverts to the Virgin Website when you click the link to order one. The only info they're after is postcode and surname of account holder.

    • Davroswithered's avatar
      Davroswithered
      Tuning in

      However, try ordering the Pod and you get a "something went wrong" message and advice to chat to one of the Team. I gave up 😂

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey Declanworld, thank you for reaching out and this does confirm legit.

      Sometimes we would send these out but if you wanted us to confirm this we can in DM?

      Do let us know.