Dropout
Hi live in so18 area and upgraded to 1gb service and have the same problem with dropout at least 10 to 15 times per day now with no change to setup or devices any one have any suggestions regards
Forum Discussion
2 Replies
Check for known faults in your street. Try both methods:
Call the local fault line: 0800 561 0061 – this is an automated number.
https://www.virginmedia.com/help/check/status/identification/identify- Steven_L
Forum Team
Hello James01mcph,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection at the moment.
We can see that you've had an engineer visit since you last posted, is everything now working as it should after the visit?
Kind Regards,
Steven_L
