Forum Discussion

ANeilson84's avatar
ANeilson84
Joining in
7 months ago

Damage to Omnibix outside

Hi,

I wasn't sure where to post this,  it noticed others have been helped with similar issues by posting here. I've just noticed our Omnibix has been pulled off the wall and the cable is damaged. Would someone be able to contact me to help get this fixed?

See attached photo.

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Thanks for reaching out to us ANeilson84, and a very warm welcome to our Community Forums!

    Sorry to see the currently state of the omnibox outside of your propertyu.

    Do please check out the envelope in the top right hand corner for a private message from me, and I'll be on hand to have this fixed for you.

    Thanks

    David_Bn