Contract Renewal - New Hub 5 Sent
Hi
I renewed my contract recently and I've been sent a new Hub 5. As I already have a Hub 5 from my last contract is it necessary to swap to the new one as looking at the info on the router they look like there the same? I can understand swapping it if something has changed internally in the hub but changing it for no reason will mean a whole lot of working changing all the devices connected to it for no reason.
Regards
Keith
Hi Keith_Wig
You should be able to alter the SSID and Wifi password and security password on the new hub5 to match the details you are already using with your current hub5. (I use the same SSID and passwords as I had with the older hub3 on my hub5, but I do have to enter them into the hub5 browser each time I perform a factory reset)
I don't know for sure if this works, but I've seen forum posts suggesting that if you also use the Connect app then when you install the new hub it will automatically populate and connect with the SSID and passwords from the old hub.