Hi,
Past 3 months or so i have been having hourly if not every 30 minutes network drop outs.
I have been through all the steps, resetting, changing adapters, making sure everything is tight and secure.
I have a graph to show my dropped packages, just wondering if anyone can give me a hand
1Gig - Cat6 Ethernet
Further information: I had a network drop out at 09:29 and I checked my network log and this logged at the same time of the drop out:
| Tue 02/01/2024 09:29:46 | 6 | US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| Tue 02/01/2024 09:29:21 | 5 | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Please help I just want to play online games on my days off from work
You will need to post all the power level stats and the full network log please. Also run the FULL test on this website and post the result www.samknows.com/realspeed
As an aside, there seems to be a bit of over utilisation in the evenings on your BQM?
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 25 | 331000000 | -2.000000 | 38.605377 | QAM256 | 25 |
| 1 | 139000000 | 3.400002 | 40.366287 | QAM256 | 1 |
| 2 | 147000000 | 2.900002 | 40.946209 | QAM256 | 2 |
| 3 | 155000000 | 2.599998 | 40.366287 | QAM256 | 3 |
| 4 | 163000000 | 2.299999 | 38.605377 | QAM256 | 4 |
| 5 | 171000000 | 2.000000 | 38.983261 | QAM256 | 5 |
| 6 | 179000000 | 1.799999 | 38.983261 | QAM256 | 6 |
| 7 | 187000000 | 1.799999 | 38.983261 | QAM256 | 7 |
| 8 | 195000000 | 1.500000 | 40.366287 | QAM256 | 8 |
| 9 | 203000000 | 1.299999 | 38.983261 | QAM256 | 9 |
| 10 | 211000000 | 1.400002 | 38.983261 | QAM256 | 10 |
| 11 | 219000000 | 1.299999 | 40.946209 | QAM256 | 11 |
| 12 | 227000000 | 1.200001 | 38.605377 | QAM256 | 12 |
| 13 | 235000000 | 1.000000 | 38.605377 | QAM256 | 13 |
| 14 | 243000000 | 0.799999 | 40.366287 | QAM256 | 14 |
| 15 | 251000000 | 0.500000 | 38.605377 | QAM256 | 15 |
| 16 | 259000000 | 0.400002 | 38.605377 | QAM256 | 16 |
| 17 | 267000000 | -0.099998 | 38.983261 | QAM256 | 17 |
| 18 | 275000000 | -0.700001 | 38.983261 | QAM256 | 18 |
| 19 | 283000000 | -1.099998 | 38.983261 | QAM256 | 19 |
| 20 | 291000000 | -1.599998 | 38.983261 | QAM256 | 20 |
| 21 | 299000000 | -1.599998 | 38.605377 | QAM256 | 21 |
| 22 | 307000000 | -1.299999 | 38.605377 | QAM256 | 22 |
| 23 | 315000000 | -1.200001 | 38.605377 | QAM256 | 23 |
| 24 | 323000000 | -1.500000 | 37.636276 | QAM256 | 24 |
| 26 | 339000000 | -2.299999 | 38.605377 | QAM256 | 26 |
| 27 | 347000000 | -2.599998 | 38.983261 | QAM256 | 27 |
| 28 | 355000000 | -3.000000 | 38.605377 | QAM256 | 28 |
| 29 | 363000000 | -3.200001 | 38.605377 | QAM256 | 29 |
| 30 | 371000000 | -3.500000 | 37.636276 | QAM256 | 30 |
| 31 | 379000000 | -3.799999 | 38.605377 | QAM256 | 31 |
| 1 | 49600000 | 47.520599 | 5120 KSym/sec | 64QAM | 1 |
| 2 | 23600000 | 45.020599 | 5120 KSym/sec | 64QAM | 5 |
| 3 | 30100000 | 46.020599 | 5120 KSym/sec | 64QAM | 4 |
| 4 | 36600000 | 46.270599 | 5120 KSym/sec | 64QAM | 3 |
| 5 | 43100000 | 46.770599 | 5120 KSym/sec | 64QAM | 2 |
Update still experiencing drop outs daily, with this being the most recent network graph
Update still experiencing drop outs daily, with this being the most recent network graph
Sorry to hear this LiamH11.
I have taken a look and I can see my colleague has been helping you by PM please do reach out if you need anymore assistance at all.
