Forum Discussion

Hightower247's avatar
Hightower247
Joining in
21 days ago

Constant drops on wired connection with the following showing on network log

23-02-2025 12:25:48    critical    Started Unicast Maintenance Ranging - No Response received - T3 time-out;[REMOVED];CM-QOS=1.1;CM-VER=3.1;

22-02-2025 21:26:53    warning    RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;[REMOVED];CM-QOS=1.1;CM-VER=3.1;
Can someone please help me understand what issue i am having. I have had 4 engineers out. Replaced the router, cables and amplifier. This is the current status. my Wifi is non existent and switching to ethernet cable my signal goes from 500mbps and drops to 1mbps and back every minute or so with the above mentioned errors and criticals

Hub5
    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      18 days ago

      Hey hightower247, thank you for reaching out and a warm welcome to the community I am sorry to hear about your connection issues.

      I can see you've spoke to the team since this post, did they manage to help?