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Mikef47's avatar
Mikef47
Joining in
3 months ago
Solved

Connecting security camera to Hub 5 Fails

Hi
I have just upgrade my Virgin Router to the latest Hub 5. The engineer was here to set it up for me. With the old virgin router  I was able to connect my external security camera to the Network via WiFi and it worked fine. Now with the new router I cannot get the security camera to connect via WiFi.
Is there any reason why it will not connect with the new router please
Thanks

  • BillBudd's avatar
    BillBudd
    3 months ago

    Could be a number of issues.  Have you separated the 2.4 and 5.0 networks?  If the two have the same SSID it can sometimes prevent older equipment from connecting.

  • BillBudd's avatar
    BillBudd
    Superfast
    3 months ago

    Could be a number of issues.  Have you separated the 2.4 and 5.0 networks?  If the two have the same SSID it can sometimes prevent older equipment from connecting.