Forum Discussion

Grumps70's avatar
Grumps70
On our wavelength
2 years ago

Connect app

Hi all

Up to a couple of days ago the vm connect app was working fine but now when trying to log in it responds with

Sorry. We could not connect you to the server. Please try again.

When trying again it responds with

We can't seem to recognise you at the moment. Please sign in.

And repeat.

Any ideas out there.

 

3 Replies

    • peteclen's avatar
      peteclen
      Tuning in
      2 years ago

      I'm getting same problem. How did you fix it?

      • Grumps70's avatar
        Grumps70
        On our wavelength
        2 years ago

        Hi

        The problems were all at the Virgin end which they eventually sorted.