Forum Discussion

HarryBarnard17's avatar
HarryBarnard17
Joining in
11 months ago
Solved

Cannot load HUB 4 settings via '192.168.0.1', page is unresponsive on all devices.

Hi, We have been experiencing slow speeds for our Hub 4 wi-fi, supposedly on the 1GB package. We are seeing speeds of about 150-200mbps. Regardless of this, I thought the slowness could have been c...
HUB
settings
WIFI
  • Client62's avatar
    Client62
    11 months ago

    Another bites the dust ! 

    If the menu is not working, press RESET for 60 seconds,
    then leave the Hub 4 powered on to revert to the shipping condition.

    If after a 60 second reset the Hub Menu is still not working request a replacement hub.

tombrs's avatar
tombrs
Joining in
8 months ago

Hi Harry - me too !  Seems a common enough issue with this Hub 4 - just wish VM had got the Hub 4 sorted out properly before they sent these things out !  AND I am getting nowhere with VM - no answers at all - I said about the blank screen and they even asked for a screen shot - of a blank screen, lol ..

Steven_L's avatar
Steven_L
Forum Team
8 months ago

Hi tombrs,

Welcome back to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your router at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L