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KP10's avatar
KP10
Joining in
8 months ago
Solved

Tivo box very slow and unresponsive

My tivo box is over 10 years old. It's become incredibly slow, apps take ages to load and often buffer. I also get a lot of error messages when trying to access them. Recordings also have started to pixilate when playing back. I have a roku device upstairs which is so fast in comparison.  Surely the Tivo box is due for replacement with a V6? How do I get this done? It does seem very unfair that as a loyal customer i have to stick with the outdated faulty equipment. 

  • Faulty TiVo's are replaced with V6 as a matter of course.

    So if you were to report your service faults - either by calling in or waiting on this forum - you should get a tech visit with a view to replacing with a V6.

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Faulty TiVo's are replaced with V6 as a matter of course.

    So if you were to report your service faults - either by calling in or waiting on this forum - you should get a tech visit with a view to replacing with a V6.

  • Hey KP10, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community I am going to send you a DM now.