Forum Discussion

KP10's avatar
KP10
Joining in
10 months ago
Solved

Tivo box very slow and unresponsive

My tivo box is over 10 years old. It's become incredibly slow, apps take ages to load and often buffer. I also get a lot of error messages when trying to access them. Recordings also have started to pixilate when playing back. I have a roku device upstairs which is so fast in comparison.  Surely the Tivo box is due for replacement with a V6? How do I get this done? It does seem very unfair that as a loyal customer i have to stick with the outdated faulty equipment. 

  • Faulty TiVo's are replaced with V6 as a matter of course.

    So if you were to report your service faults - either by calling in or waiting on this forum - you should get a tech visit with a view to replacing with a V6.

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Faulty TiVo's are replaced with V6 as a matter of course.

    So if you were to report your service faults - either by calling in or waiting on this forum - you should get a tech visit with a view to replacing with a V6.

  • Hey KP10, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community I am going to send you a DM now.