Broadband issues - Hub 3
Hi All;
I am on M350 fibre and have the Hub 3.0 which is in Modem Mode and I have an ASUS RT-AX82U Wi-Fi 6 gaming router acting as my Wi-Fi / cable router for all household appliances. This works great although was still having bouts of slow / intermittent drops in internet at times. I am a gamer and have no issues with cable or Wi-Fi gaming until recently. I play Day-Z and when on the server loading screen it absolutely kills the internet, dropping a speed test to 1.15Mbps down and a few Mbps up (until I stop server refreshes). It settles when I join an actual game. This is the only game doing this?
Anyway, on looking at the Hub 3.0 I am getting these errors on the log:
No Ranging Response received - T3 time-out; CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
I have also noted when doing a trace-rt in CMD it drops the 3rd, 5th route (hits my router immediately, then the Hub and dies when out, re-establishes and then drops around 7 or 8th trace-rt path.
I have noted, also mainly in DayZ I have lag and dropped connections for moments. I am wondering if my router or the line is faulty? I quite regularly have to restart the Hub 3.0.
I don't understand why this specific issue with this game as it was fine for years. I am sure its probably something they have updated however with the sporadic issues with connection throughout the house (solid Wi-Fi connections) I am wondering if router / line? I carried out speed tests with the server loader in DayZ and in Task Manager it only showed 0.1 Mbps usage however I couldn't even run a speed test 80% of the time (when I could Edge showed the speed rate) - very strange.
I removed the Forward Path Equaliser from back of router to test and things have improved - Jitter varies from 0.6 to 10, however mostly around 0.6 - 3.6 with this device removed. Router still has the errors. I have never liked the Hub 3.0. Should I request a new router or engineer to check line? I have just asked for an upgrade to 500Mbps fibre through my account upgrades.