Forum Discussion
6 Replies
- AdduxiVery Insightful Person
Reboot the Router and see if it disappears ? It could be any randomization MAC from something harmless.
- jpeg1Alessandro Volta
Almost every device connected to your Hub was made in China, and most of them call home frequently for good or bad reasons. Cheap cctv cameras are notorious for this.
All you can do is switch them off one at a time, reset the Hub and check if the device is still connected.
- TudorVery Insightful Person
Agree totally. One of the many reason I use modem mode with a router that can block all traffic to specific countries. I think I have about 30 in the list.
- Client62Alessandro Volta
Amazing how much paranoia occurs in folks with the VM Connect app !
- Sabrina_B
Forum Team
Hi D00Med 👋.
Thanks for reaching out to us and welcome to the Community Forums, we appreciate you bringing your concerns to our attention, we do see this as a common occurrence but for not what you are thinking. Most devices that customers purchase in terms of smart plugs or bulbs, cameras or anything smart related are manufactured in China, Korea as well as other countries, as their name sake or purpose of what they are is not always logged during the process of them being made when used in countries such as the UK it will default to its operating or manufacturing source.
You can certainly pause the device via the Connect app and doing so will eliminate a smart device that you have on the network from operating, let us know if you are still unsure of the device that you have within the home that this is related to.
Sabrina- Cardiffman282Wise owl
That's odd because the current release notes for the Connect App (Android) state "**We're currently experiencing some issues with the "pause/unpause" feature on the Hub 5x. You may experience some issues when using this feature with this particular type of Hub. We're working hard in the background to fix this ASAP. Apologies for any inconvenience "
As regards an earlier mention of modem mode I might have missed something but I'm pretty sure it is still not a thing with the 5x.
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