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Thommo14's avatar
Thommo14
Dialled in
22 days ago

500Mbps dropping

G'day

I recently upgraded to 500Mbps and all was fine.

Noticing some slowdowns, I ran SpeedTest and it reported wired connection speeds of around 140Mbps.

My Virgin router is in modem mode and I'm using a ASUS router.

Ethernet cable is fine. Speed test done multiple times. Rebooted routers. Checked relevant settings on router.

Any suggestions?

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  • Thommo14's avatar
    Thommo14
    Dialled in
    12 days ago

    Engineer, top man that he was, replaced my Hub 3 with a Hub 5, installed a booster and replaced corroded cable connectors.

    • Arissa_H's avatar
      Arissa_H
      Icon for Forum Team rankForum Team
      10 days ago

      Thank you for coming back to us Thommo 14 😊

      We're glad to see our engineer was able to get this resolved. 

      If you ever need us in the future, please note we're one post away!

      Thank you.