Forum Discussion

Macca2024's avatar
Macca2024
Joining in
4 months ago

5 Routers!!!

I phoned Virgin about a router issue. The guy on the phone was good but when I went to collect the replacement router from the collect+ place today they've sent me 5!!!! Virgin - do you want to collect the 4 I don't need??

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    4 months ago

    Hi Macca2024 👋

    A warm welcome to our Community Forums and thanks for bringing this to our attention.

    Our sincere apologies for the mix up!

    I'm going to pop you a PM 📩 now so we can assist further. 

    Hope to hear from you soon.