2nd WiFi Pod - Never arrived after 3 attempts.

Hi there, can someone please help! I'm at the end. I have tried to order a second WiFi Pod (Black) 3 times now over the past few months with no joy. I have done this through Chat and Whatsapp. Every time I get an apology and told the order was cancelled for some reason and they will reorder. I even had one ordered on 'priority' but never arrived. Please please please can someone just pop my 2nd WiFi Pod (Black) in the post? Attached are my scans from today. Concrete walls and floors. Just need 1 more pod to breach the gap.