Question: Does the 'free' aspect of the Volt add-on expire? I just noticed the highlighted line on my bill. Does the VOLT speed upgrade come at a cost, that is only credited for a cerain period of time? I never read THAT in any small print.
Hey Swisstony Thanks for reaching out to us on the Virgin Media forums. 👋🏼
If you renew your package and remain on Volt - the speed increase will remain.
If you remove the O2 SIM card and get taken off Volt, then the speed boost will be taken off. 🧾
The screenshot you have refers to a promotional offer and is nothing to do with the Volt speed upgrade. 😇
Kind regards,
Ilyas.
