Hi,
Ive had my new virgin broadband for over a month now and the promised speed boost to 1GB has not occured despite having an O2 phone registered at same address with a family member. (Both exact address on both accounts) Please can someone assist me with getting this activated?
Thanks
Forum TeamThanks for reaching out to us CassisGrey, and a very warm welcome to our Community Forums!
Sorry to hear of the Volt benefits seemingly not being added on your Virgin Media account.
I'd be happy to take a closer look into this one for you, check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
