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helenrofficial's avatar
helenrofficial
Joining in
9 months ago

Still waiting for Volt

Had broadband installed on 2nd September and still havent had Volt added, tried to talk to Whatsapp support and they wont reply.

Help!!!

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    9 months ago

    Hi helenrofficial, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear that you're having issues with Volt being applied. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,