Forum Discussion

banhamm's avatar
banhamm
Superfast
2 years ago

Renewal Email for same contract excludes TNT Sport and Netflix

So an email arrives today advising a renewal for the same contract as I’m on now but for another £4 a month. For the sake of my sanity and going through retentions in two months time this seemed a reasonable offer. 
However, the small print says no more TNT Sport which we get with Maxit TV in current contract and no mention of Netflix and whether it’s gone or not. 
Seems a bit underhand to me. But not surprising. Interested to know if anyone else on Volt has seen the same deceptive offer email?

netflix
renewal
TNTSports
Volt

4 Replies

  • roy247's avatar
    roy247
    Hero
    2 years ago

    Don't know about Netflix but TNT Sports became an £18 a month add on for new contract's and renewals not long after the change of ownership of TNT.

    I would be interested to know if the 2nd box is included or an extra charge now which is what I have seen, contract renewal in summer for me.

     

    • banhamm's avatar
      banhamm
      Superfast
      2 years ago

      Yes good point about the 2nd box though we haven’t used it and it sits next to the main box so won’t miss it. But again, if it’s not included it’s hardly a like for like renewal. 
      So now it’s time to see if the same package with Sky Sports, TNT Sport and Netflix plus 1gig broadband can be put together for less with individual providers. Don’t need home phone anymore. 

      • jk1990's avatar
        jk1990
        Dialled in
        2 years ago

        + You'll notice something. BT Line rental used to be £18.60 when I last had it. My broadband was £12 a month for unlimited. So with landline line rental + broadband it was about £30 all in. 

        Now when you look at "broadband only" - the price is about what? Just over 30 squids. l see their lil game 😄

        Erm, worth trying Sky if VM doesn't offer a good retention. Chuck order in and then ring a few days later unsure - inform them virgin are happy to double the broadband for free, see what they lower it to + do you get free speed upgradings 😄  Once its installed and the cooling off starts, give them a ring, and then another one after a few more says. See what stuff they give for free. They seem happy to give broadband at cost or possibly a loss leader if you push them in this way. With Sky - the deal isn't done until it's done. I've had the price halved doing this from the initial pricing. I'd say bundled packaging is likely to yield more room for deals vs separate services.