JamesBM
7 months agoJoining in
No broadband volt boost after 5 months
Hi, I changed my contract in May. I received my O2 data boost within about a week. But still no broadband boost. I went onto the chat several times. I then called up, which was no help whatsoever. So I put in 2 complaints, still no joy. I then requested access to my webchats, when I signed up. Which were slightly helpful. But did not display the image of the speeds I was shown at the time of taking the contract. Can anyone help in this matter, before I take my complaint further with the ombudsman.
Thanks.