Renewal notifications 6 months in advance!

No VM are doing this as normal practice now. My contract is up in June, so far they want an extra £11.70 a month just for broadband as a renewal deal, citing it will be more expensive out of contract to then negotiate. This is on the app front page and web portal.

Firstly, 24 months is too long (18 months was bad enough) and price increases at £4 every year as not my old contract terms after renewal. Those prices are frankly ridiculous for asymmetric coax, and I will be giving notice.  Last time I left over being messed around with retentions people and price. I could have re-joined after 90 days, but I waited 8 months for a good Black Friday deal + Work Perks discount as it was the pricing at the time.

Things are different this time, and I won't be the losing party. VM were too slow with full fibre and doesn't look like Nexfibre now upgrading my area as per Nexfibre roll out document, after VMO2's strategic review and will be left to Project Mustang (renamed now). I could have had an ONT with GiffGaff and 1gbps symmetric for £35. No modem mode on Hub 5x with VM as the full fibre provider would be a red line that is non-negotiable and is more expensive than the wholesale GifGaff pricing. 5 months left before I depart forever...

Last time I cancelled, VM left until 48 hours when away from home to text an offer for £17 per month. That actually would have kept me at the time, but when I rang in, nobody could apply it. Originally I was looking at £32 when I spoke to retentions to give an idea (BB Only).

Throughout the years, retentions normally did a deal, and sometimes I took extra services like TV or Stream. Things changed by 2024, and VM were being more bullish about renewals, and I didn't get a ringback despite marketing options enabled. An offer by SMS with 2 days before actual termination came, which went ahead anyway as their own staff couldn't even apply the offer. I already had another provider booked to supply anyway so had no loss of service.