Can anybody help me with me receiving the Neflix verification email please? I have had the top volt package for the last 2 months and this has been going on for too long now as I am paying for something I am not receiving and the email is always on its way when I talk to the help team. I can send thw Whats app chat info if required.
Hi Willothewisp1,
Thanks for using the Community Forums to get this issue with your Netflix looked into, I am sorry if this has been causing some frustration 😥 I would be more than happy to look into this for you!
Can you let us know if this was for free Netflix on your package?
Was it for Standard Netflix or Premium?
Thanks,
Megan_L
Thanks. yes it is, I have the top volt package so its just the standard inclusive package of free Netflix that comes as part of the volt package.
Thanks for your response
I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.
Regards
Travis
Just to update on this, though I got emails approving Netflix, I never received a link, so a year on we all wasted our time!
Hi Willothewisp1, thank you for your post.
We're sorry to hear you never received a link and that you feel this way 😔
In order to look into this matter for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
