Forum Discussion

vander18's avatar
vander18
Dialled in
2 years ago

Contract email received

H,

virgin media customer.

O2 Contract email received tells me to continue to complete the order but with no option to say yes.

 

4 Replies

  • roy247's avatar
    roy247
    Hero
    2 years ago

    If the email came from O2 you might need to call O2 as that is who you are contracting with.

     

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        2 years ago

        Hi vander18 👋.

        Thanks for reaching out to us, apologies for the Issues that you are having with your contract. So that we can assist more directly we would need to bring you in for a private message. 

        Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
         

        Thanks.
         

        Sabrina