Hi
If I pause tv on my V6 , when i resume/unpause the picture stuttering and breaking up.
If i go back to Guide and select the channel again to watch live, its fine.
I've read in the community that this is a V6 hard drive issue.
I've tried rebooting a few times. Still the same.
Can you advise next steps
Thanks
Forum TeamHi manncubdad, thank you for speaking to us via private message.
If you have any further issues or queries, please don't hesitate to contact us.
Regards,
Daniel
Forum TeamHi manncubdad, thank you for your post.
We're sorry to hear about the issue you've been having 😔
In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support nodrogd 👍
Regards,
Daniel
Sounds like the box hard disk is on the way out. The inevitable solution is a box replacement. Give faults a call on 150 from your VM landline or mobile (0345 454 1111 from others), or wait here and the forum team will respond in a few days.
