Hi
If I pause tv on my V6 , when i resume/unpause the picture stuttering and breaking up.
If i go back to Guide and select the channel again to watch live, its fine.
I've read in the community that this is a V6 hard drive issue.
I've tried rebooting a few times. Still the same.
Can you advise next steps
Thanks
Sounds like the box hard disk is on the way out. The inevitable solution is a box replacement. Give faults a call on 150 from your VM landline or mobile (0345 454 1111 from others), or wait here and the forum team will respond in a few days.
Hi manncubdad, thank you for your post.
We're sorry to hear about the issue you've been having 😔
In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support nodrogd 👍
Regards,
Daniel
Hi manncubdad, thank you for speaking to us via private message.
If you have any further issues or queries, please don't hesitate to contact us.
Regards,
Daniel
