bobong
10 months agoTuning in
problem with 2 set-top boxes
I called 2 days ago to request a technician's visit due to problems which can't be solved by rebooting etc. I haven't heard anything back. The problems are 1) unable to playback recorded programs due to constant "stuttering" the same happens when I pause a live show and then restart it. and 2) a second set-top box not working at all. I also have a problem when trying to type emails (but not documents etc). Some letters don't work, others repeat many times, e.g. Es and Os. I can stop this by typing very slowly, but it only happens with email.