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WelshGasman's avatar
WelshGasman
Fibre optic
3 days ago

Pressing Info button on catchup?

Hi everyone,

Just discovered that if I press the info button on the remote whilst starting to stream from catchup, that does a hard reset on the box?
Is that normal behaviour?
I ask, as the display does not show full info, so was trying to see all of it.

TIA

1 Reply

  • Hi WelshGasman 👋.

    Thanks for reaching out to us, the i button on the remote should not perform a hard reset of the TV box, this is part of a sub menu and confirmation in order to perform a hard reset. The "i" is for informational purposes, so if you are on a program or a function it will tell you more about it. 

    If you are seeing different, please can you share an image of this.

    Many thanks.