Wrong Power Cable for TV box
Like others have found before my tv box was delivered with the wrong power cable.
The chat bots are awful as this issue is not listed. I finally got through to an outsourced call centre. Clearly what I needed wasn't in the script. I was informed a new one would be dispatched and I'd get an email. I have no email. Nor do I have confidence this was done as surely some details of the unit / power unit would be needed?
It seems contacting a person is hard enough let alone one capable of resolving what really is a very basic error which some quality control would avoid.
Would be grateful if anyone knows who to contact to resolve such matters. I really do not want another 30mins on hold to then find again little evidence any action was taken.
Not very impressive really.