Forum Discussion

Trix71x's avatar
Trix71x
Joining in
4 months ago
Solved

power cable for the hub 5

Hi, can you get a longer power cable for the hub 5. I need approx 5m to locate the hub in the required location.

Thanks

  • Gareth_L's avatar
    Gareth_L
    4 months ago

    Hello Trix71x.

    Thanks for your post and welcome back to our community.

    If it's just the white coax cable you require, we can get one sent out for you from here. They do come in 5, 10 and 15 metres.

    What I'll do is send you a private message to pass security.

    If you can check the envelope top right of your screen that would be great. 
    Regards     
    Gareth_L
     

5 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    4 months ago

    Use a mains extension cable, extending a DC cable for something like a hub is asking for trouble.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    4 months ago

    If you are moving the Hub you'll need a longer coax lead too. Only Virginmedia supplied leads should be used. 

  • Trix71x's avatar
    Trix71x
    Joining in
    4 months ago

    Thanks all.

    There's plenty of length on the coax. Don't want to use an extension that's why I was asking if anyone knows you can get longer power cable. It's not in two parts ie. DC & AC. 

    Not getting anywhere trying to get an answer from virgin direct.

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      4 months ago

      Hello Trix71x.

      Thanks for your post and welcome back to our community.

      If it's just the white coax cable you require, we can get one sent out for you from here. They do come in 5, 10 and 15 metres.

      What I'll do is send you a private message to pass security.

      If you can check the envelope top right of your screen that would be great. 
      Regards     
      Gareth_L