Forum Discussion
9 Replies
It could be a sign of a faulty box.
Do you also need to sign in again to iPlayer and any other apps, do you actually sign out of Netflix or just press the TV button to exit.
- Matthew_ML
Forum Team
Hey Mitchm77, thank you for reaching out and I am sorry to hear this.
If this is the first time using Netflix on the box you would need to do this, or it literally every single time?
How long have you had the box for?
- Johnhayes300Just joined
Hi we have the same issue. It happens every single time. We have had our box for roughly 2-3 months.
If it's an old Arris V6 that's been refurbished and sent out again that could be the problem.
Go to Settings, Info, About and you can see who made your box. I have a Humax made box and not had any problems in 4 years, unfortunately I believe Virgin have gone back to using Arris so it could be an old one which might not lot like 360 (the older boxes don't like 360 software).
- Mr_KKnows their stuff
Strange how all these boxes become faulty when they're downgraded to 360, but were fine as a V6s.
If its not faulty then don't downgrade it to 360.
Related Content
- 2 years ago
- 2 years ago
- 4 months ago
- 5 months ago