Virgin and Netflix

Question

Hi all, we have upgraded our VM contract, and now have a new 360 box and TV package. All installed, no problems. Included in the package is Netflix standard. Now we already subscribe to Netflix, so how do I proceed? Do I sign into Netflix on VM and cancel my Netflix subscription? How does this work, as Netflix is part of the VM contract price. Can anyone advise me please.

newapollo · Answer

Hi&nbsp;dxter&nbsp;The following help page from netflix advises how to set it uphttps://help.netflix.com/en/node/125055&nbsp;Click on the sub heading 'How do I activate netflix'Then follow the instructions from the next two links to either link your netflix via the VM set top box, or via an activation link or the VM website.

Sabrina_B · Answer

Hi dxter 👋.Thanks for reaching out to us and welcome to the Community Forums. With Netflix, once you have activated the service either via the button on your online account under your subscriptions or have received the activation email from us, we will merge the accounts together and if you pay for your Netflix service it will be added to your bill, or if it is part of your package the payments to Netflix will stop.&nbsp;Let us know how you get on.Sabrina

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Virgin and Netflix

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