Forum Discussion

aceatco's avatar
aceatco
Dialled in
6 hours ago

Virgin 360 'Upgrade'

I keep getting a message from my V6 box that I need to 'upgrade' to Virgin 360. Having spent a considerable amount of time reading all the comments on here, I don't want it!!!

Please do not do what you did my son and 'upgrade' the box remotely. I am about to go into hospital, hopefully for a short stay, but I do not want the hassle of sorting matters out, particular over Christmas and NY.

Ho ho ho, not. 

3 Replies

  • The automatic update should only happen if you accept to update, the update is then downloaded to the box, you then have around 5 days to watch any recordings and update the box when you are ready. After 5 days it will be updated automatically.

     

  • japitts's avatar
    japitts
    Very Insightful Person

    Follow Home > Help & Settings > Messages > Inbox and delete the message that keeps prompting.

    • Mr_K's avatar
      Mr_K
      Knows their stuff

      The sneaky so and so's ! VMs TV control app is also pestering about this every time its opened (decided not to use the app anymore). 

      Wonder what they'll try next? Hypnosis,  or sending the lads round if you don't conform?