Forum Discussion

hebbo137's avatar
hebbo137
Joining in
3 days ago

Virgin 360 search issue

I have just updated my virgin media box to virgin 360, now when I initiate a search either by typing in, or by voice it only returns with results from YouTube.

Has anyone else had the same problem, or how to fix this issue.

4 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    What happens if you try searching for something that's currently showing in the EPG such as, The Hit List, or The Simpsons?

  • I just tried a search for Father Brown, which was currently playing. That gave results of the episodes currently available. So then tried a search for Whitstable Pearl which is the programme that's on next and same old problem, just YouTube results.

    • roy247's avatar
      roy247
      Hero

      Yes Father Brown does come up with results on the search for BBC etc but Whitstable Pearl doesn't, but you can find it if you go to TV shows, Channels, U&Drama from the Home page.

       

      • newapollo's avatar
        newapollo
        Very Insightful Person

        Father Brown brings up full results using both voice search and manually typing.

        Whitstable Pearl brings up full results when typing in the search box from any screen, however it only brings up youtube when performing a voice search.

        If it didn't bring anything up I would blame my accent.

        It seems that the voice search doesn't have a fully integrated lexicon