fed up totally with it, payments have gone up, since we moved to 360 nothing but trouble, yes we have tried a full reboot, yes we have checked all of the cables etc still doesn't play recordings or doesn't record stating RECORDING FAILED TO TECHNICAL ERROR, what do I need to do to get someone to come out and check both our boxes if this isn't sorted out soon I'm going back to sky .. please help
What 360 boxes do you have, is it a main 360 box and mini box.
Are both boxes set to fast start or active start, are they connected to the hub using ethernet cable or wi-fi.
Can you pause and rewind live TV if you can't then it sounds like you have a faulty box.
You might need to wait for one of the forum team to respond which might be 2 to 3 days.
Forum TeamHi flo1foster 👋.
Thanks for reaching out to us, sorry to heat of the issues that you are facing with the recording function on your TV 360 box. Can we ask since your post have you been able to get this resolved or are you in need of further assistance?
Let us know.
