Forum Discussion

John_Bari's avatar
John_Bari
Joining in
2 days ago

TV Recording Issue

HI All,

I originally asked about an issue I had over the weekend, I was told to check the system and re- boot, and they would monitor the system over the next few days. This I did and nothing changed, I then had an email saying that they had monitored the system and everything seemed to be OK.

I raised another fault, as our box was still problematic- however later I found our other box was working properly, I then checked the community and others who had similar issues.

I noticed some of the issues raised were about the storage being full or  hard disk issues- I tried a system-reset (keeping the recordings), but this has failed.

I have subsequently raised the same with faults, telling them what has happened but I am still waiting for their update/reply.

3 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    What's the actual issue you have? Do you get any error messages/codes when you're doing something in particular with your TV360?

    Can you pause live TV and watch it slightly delayed by a few minutes?

  • Hi Japitts,

    I was unable to pause/ fast forward or rewind and the system would not let me record anything- I had 2 codes CS2214 & CS2000. 

    Hence checking on for them on the group chat.

  • Hi Japitts,

    Also maybe something or nothing on the bottom LH side of my TV- I seem to have a small notice saying "INETSAT" - what this relates to I have no Idea and has only come in the last few days..?