Forum Discussion

JCoffield's avatar
JCoffield
Just joined
6 months ago

TV issues

Recently upgraded from an old tivo box and have had constant issues with the tv. The screen is green and other bright colours and the image is a mess. I've tried phoning to book a technician but because virgin says there isn't a fault on their end. I can't seem to speak to a human.

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi JCoffield 

    Have you tried a different HDMI cable? Or a different HDMI port?

    • Steven_L's avatar
      Steven_L
      Forum Team

      Hey JCoffield,

      Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV services at the moment. How are things looking at the moment, have you tried a different HDMI cable or port as newapollo suggested? If you have tried that and you're still having issues, please let us know and we can assist further from here.

      Kind Regards,

      Steven_L