Hi,
So I moved into my new house on Friday. I connected everything up and it seemed to work fine, but today nothing is working. I know they said today would be the day they would disconnect my old account and activate my new account, so is that what is happening or is it a different problem? I have little white flashing arrows on my box and no WiFi. Please help!!
Forum TeamHi Sreah 👋 welcome to the community forum! Thanks for posting.
Sorry to hear about your experience getting set up and installed at your new address! We'd like to investigate what's happening and offer further support to ensure you are set up correctly.
I will send you a PM to confirm a few details. Please keep an eye on your Inbox 📩 in the top right corner of the page.
Thanks for your patience in the meantime! 🌞
