Forum Discussion

DHam's avatar
DHam
Tuning in
15 days ago
Solved

TV 360 flashes green

Hi

Have had my 360 box for a week and have noticed the screen flashes green when I switch the box off. I’ve checked all cables and tried a new HDMI cable but it hasn’t resolved it. Any ideas what I can do?

Thanks

  • DHam's avatar
    DHam
    10 days ago

    Hi. Thanks for replying. I have only had the box for a week and it was only when switching the box off. The engineer has been and resolved the issue. He advised that it’s due to the speed of the box powering off and nothing to be concerned about. He also changed a couple of settings 

  • japitts's avatar
    japitts
    Very Insightful Person
    15 days ago

    Is this just a momentary on-screen flash as the box powers down? If it's not affecting the picture in normal use, then I'm not sure there's anything to fix here.

    • DHam's avatar
      DHam
      Tuning in
      14 days ago

      Thanks, yes it is only when switching on. Sometimes it’s thick bars and sometimes thin. They go from top to bottom of the screen. Other family members have the same box but don’t have this issue with the green flashes. 

      • Akua_A's avatar
        Akua_A
        Forum Team
        10 days ago

        Hi DHam 

        Welcome to our forums and sorry to hear you are having issues with your TV box flashing green. We can understand your concern and we want to do our best to help. How long has this issue been ongoing? Does it affect any picture while actively using the TV box?

        Thanks,