TNT sports ultimate sound and vision issues

Hi Bigfootdb 

For the past couple of weeks I've noticed that the sound on TNT Sports Ultimate cuts out for a second or two when it goes to adverts and also when it returns from the adverts.

I haven't had any problems with the picture freezing or any lines down the middle of the screen though.

The lines on the screen has happened before - it was a TNT issue I think.

Used to be a thin blank line acrross the middle (left/right) which turned out to be BT as it was on Sky too.

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Bigfootdb wrote:

There's two issues on this channel.

First, when the programme starts or comes back from the adverts the sound cuts out and sometimes the picture freezes too. 

Second, during the broadcast, on some of the cameras there's a line down the middle of the screen.

Both of these feel like TNT issues but just wanted to see if others had experienced this and what the opinions are. The hd TNT channels are fine.

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Hi Bigfootdb,

Thank you for your post. We're sorry to hear about the issue you're having on that channel. 

To confirm, is this still ongoing?

^Martin

I have, on other threads, reported sound problems for about 3 years now I think on TNT ultimate. all I get is an acknowledgement that it is being looked into... not what is being looked into exactly. I too get problems on both my v6 boxes, one with an amp and one with just TV speakers. 

yep ad breaks are a problem but also sometimes mid game it will start as well.  and it is still doing it too.. it's almost like when the transmission changes from UHD to hd for example for the adverts I dunno what the mid game problems are caused by. it's very annoying especially as I said before on recordings you cannot ignore UHD versions of games.

The drop in audio at the start and end of ads breaks is a TNT Sports issue caused when they switch audio formats.

The same issue is seem on other platforms at the same time.