Forum Discussion

Andyb73's avatar
Andyb73
Joining in
17 days ago

TNT sport on both boxes?

Hi, I have a TNT subscription, but I can only seem to watch on one of my boxes, is there a reason for this? I can watch all other channels on both boxes. Any ideas how I can get TNT on both?

thanks

  • Daveg14's avatar
    Daveg14
    Up to speed
    17 days ago

    Just Double check in My Virgin Media that TNT is showing up twice if you Have Two boxes also have you rebooted the box that is not showing TNT sports also try going into Help and settings on the box that has not got TNT  then select help Then Virgin tv is showing scroll down to the bottom and refresh your channel list.on the menu

     

    If that still not sorting the issue you can call Customer Service from a Virgin line 150

  • Kath_P's avatar
    Kath_P
    Forum Team
    14 days ago

    Hi Andyb73, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear that TNT Sports is only showing on one of your boxes. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,