Forum Discussion

Sueg3's avatar
Sueg3
Tuning in
6 months ago

Sound behind picture!

We had a problem where no apps would work. Contacted virgin and they passed to technical dept and they sorted it. However since then the sound is behind the picture and I don’t know what to do. So far every athletics race at the olympics has been, on my tv, a false start by around 2 seconds! 

  • If you are only using a TV to listen (no soundbar or audio system connected) try using one of the PCM audio settings.

    Settings > Audio & Video > Audio output has three options:-

    Follow Content
    PCM 5.1 (HDMI only)
    PCM 2.0

     

  • If you are only using a TV to listen (no soundbar or audio system connected) try using one of the PCM audio settings.

    Settings > Audio & Video > Audio output has three options:-

    Follow Content
    PCM 5.1 (HDMI only)
    PCM 2.0

     

    • Sueg3's avatar
      Sueg3
      Tuning in

      Thanks. I’ll try them when there’s something on I can see/hear to check.