FabNan99
8 months agoJoining in
Sky Sports+ new remote
Hi
I received an email indicating that my TV box needs a free update otherwise I will miss out on Sky Sports+. It says that I can do this by selecting the “Upgrade Now” app on my home page and then I should be sent a new remote. However there is no such app in the home page and then when I chatted with the Virgin media help at first they did not know what I was referring to and then they said that it would cost £200 to do this whereas the e-mail indicates that this is a free update. As we only have the the sport channels for my boyfriend I am not sure why I am bothering following up on this (haha) but I just wanted to know if anyone else on here could offer me any advice on how to resolve this.
Thanks in advance