Recordings & Planned Recordings Deleted

First thing this morning my Virgin 360 box spontaneously rebooted and when it came back on all my recording & planned recordings were missing. I tried setting a few planned recordings and that seemed to work OK but all previous recordings were still missing.

I contacted Virgin via 150 and eventually spoke to someone who did some line tests and then told me that there is a Virgin outrage in my area. He said that when the outrage is fixed all the previously recorded programs will re-appear. I have my doubts but will now have to wait for the outrage to be fixed - and that is estimated to be five days.

Having checked the Virgin Media forum before phoning I had found that the problem might be with the hard-drive in the Virgin 360 box but was told that the outrage would need to be fixed before the hard-drive could be investigated.

Cheers

James