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Delbert1371's avatar
Delbert1371
Joining in
2 years ago

Re: 360 failure

I cannot upgrade to the new 360+ as everytime I try I get an error message......I have restarted the box & tried using the qr code but still get the error message. Any thoughts 

1 Reply

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there Delbert1371 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your recent upgrade and I will be more than happy to take a look into this with you via a private message. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.